PAYMENT METHODS POLICY
Last updated: July 20, 2026
We accept secure online payments processed by Stripe.
Depending on availability at checkout, customers may pay using the following payment methods:
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Visa
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Mastercard
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American Express
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UnionPay
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JCB
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Diners Club
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Cartes Bancaires (CB)
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Discover
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Visa Electron
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Maestro
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Other payment methods supported by Stripe may be displayed during checkout.
The payment methods available to you may depend on your location, device, browser, card issuer, and the currency used for the transaction.
All payments are processed securely by Stripe. We do not directly collect or store your complete payment card details.
Payment Currency
Unless otherwise stated during checkout, all payments are processed in British pounds sterling (GBP).
Your bank or payment provider may charge additional currency-conversion fees or international transaction fees if your payment account is held in another currency. These charges are determined by your bank or payment provider and are not controlled by us.
Payment Authorisation
By submitting an order, you confirm that:
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the payment information you provide is accurate and complete;
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you are authorised to use the selected payment method; and
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you authorise us and our payment provider to charge the full amount of your order, including any applicable delivery charges and taxes.
Your order will not be processed until the payment has been successfully authorised.
Declined or Unsuccessful Payments
A payment may be declined or unsuccessful for reasons including:
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insufficient funds;
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incorrect card or billing information;
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an expired payment card;
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security restrictions imposed by your bank or card issuer; or
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failure to complete an additional authentication step.
If your payment is declined, please check the information entered, try another payment method, or contact your bank or payment provider.
We are not responsible for any fees charged by your bank or payment provider in connection with a declined or unsuccessful transaction.
Payment Security
Payments are processed through Stripe using secure and encrypted payment technology.
Additional verification, such as 3D Secure authentication, may be required by your bank or card issuer before the payment can be completed.
Refunds
Approved refunds will normally be returned to the original payment method used for the purchase.
The time required for the refunded amount to appear in your account may depend on Stripe, your bank, card issuer, or payment provider.
Please refer to our Return Policy for further information regarding returns and refunds.
Changes to Available Payment Methods
We reserve the right to add, remove, suspend, or change the payment methods available through our online store at any time.
The payment methods displayed during checkout are the payment methods currently available for your order.
Contact Us
If you have any questions regarding payments, please contact us at:
Smilumin LLC
2232 Dell Range Blvd., Suite 245-3030, Cheyenne, WY 82009 United States
Email: info@crest.me.uk
Telephone: +44 20 3807 1085